1. What should I do if the bracelet gets stuck in clothes, etc.?

If the bracelet gets caught in clothing, try unbuttoning the clothing or pulling some clothing apart to reduce the pull on the bracelet.

Use your fingers to gently push on clothing or other stuck objects to try to free the bracelet from its stuck position. But be careful not to apply too much force, which can damage the bracelet.

If the bracelet is stuck tightly, you may consider using some small tools, such as fine needles, toothpicks, small clips, etc., to carefully and gently untie the bracelet from the stuck place.

2. What should I do if the bracelet is easy to get knotted when using it?

Try to avoid wearing multiple bracelets that are prone to knotting at the same time to reduce the chance of them getting entangled.

When putting on and removing the bracelet, avoid using too much speed or force, which may cause the chain to become tangled.

You can use some lubricant, such as petroleum jelly or olive oil, and dab it on the chain to help reduce friction and knots between the chains.

You can use small clips or pins to secure one end of the chain in a stable place, then use your other hand to gently undo the knot.

3. How to maintain and clean the bracelet if it is dirty?

Metal bracelets can be soaked in mild soapy water or jewelry cleaning solution, then gently scrubbed with a soft brush, paying special attention to the joins and textured parts of the chain.

For pearl bracelets, clean them with mild soapy water and a soft brush, rinse with clean water, and finally wipe with a clean cloth.

If the bracelet has a cord or thread, use mild soapy water or jewelry cleaning solution, applied to a damp cloth, and gently rub the part of the cord or thread.

Be careful not to use too much force as this can damage the delicate cord or thread.

3. What if the product is damaged during shipping?

We are sorry that you did not receive the item in perfect condition, which brought an unpleasant experience to your shopping, please send your proof of purchase to [email protected], we will provide you as soon as possible after checking.

You arrange for a replacement or partial refund, thank you for your understanding.

4. What if the product is out of stock?

You can also contact us via email [email protected], also need to provide your proof of purchase, we will arrange a replacement or partial refund for you.